ServiceNow Administrator

  • Contract
  • Anywhere

Focus GTS

ServiceNow Administrator

Location: San Diego, Hybrid (2 days in office)

Company: A Leading Healthcare Technology Company

Duration: 6-12 Month Contract (Budget approval for longer term extensions)

Rate: $45-$55 Hourly

Experience: 3-7 Years of ServiceNow Administration experience
• Sponsorship is not offered at this time*
• No 3rd Party Vendors at this time*

A leading Healthcare Technology company is seeking a skilled ServiceNow Administrator to own configuration, and maintenance for a new project on the platform. Your primary duties will include implementing ServiceNow modules, managing user access and permissions, designing workflows, and ensuring the platform’s optimal performance and availability.

Responsibilities:
• Administer and maintain the ServiceNow platform to meet business requirements.
• Configure and customize ServiceNow applications, modules, and workflows.
• Manage user access, roles, and permissions within the platform.
• Collaborate with stakeholders to gather requirements and translate them into ServiceNow solutions.
• Provide technical support and training to end-users on ServiceNow functionalities.
• Monitor and optimize the performance, security, and availability of the ServiceNow platform.
• Stay updated on ServiceNow best practices, new features, and enhancements.
• Participate in the planning and execution of ServiceNow upgrades and implementations.
• Document technical specifications, procedures, and troubleshooting steps.

Requirements:
• 3-5 Years experience as a ServiceNow Administrator
• Familiarity with JavaScript
• Hands-on experience with ServiceNow administration, configuration, and customization.
• Strong understanding of IT Service Management (ITSM) processes and workflows.