Website Talent Groups
Roles and Responsibilities:
• Experience with ITSM/ITOM/ITAM/HRSD solutions, strong JavaScript/Glide and Flow Designer skills, CIS/CTA certification preferred
• Lead design and delivery of domain-separated instances, integrations, workflows, CMDB and CSDM, upgrades, governance, and automation
• Lead ServiceNow solution design, architecture, and technical strategy; provide client advisory; enforce governance and compliance; mentor team and drive COE development
• Act as a trusted advisor to clients, providing expertise on ServiceNow best practices, process automation, and workflow optimization.
• Mentor ServiceNow developers, architects, and consultants, ensuring technical upskilling and best-practice adoption.
• Define performance monitoring, incident management, and SLA reporting for ServiceNow operations.
To apply for this job please visit www.dice.com.