ServiceNow Manual QA Analyst

Hiring: ServiceNow Manual QA Analyst | Austin, TX | Hybrid | W2 Only

We are looking for an experienced ServiceNow Manual QA Analyst for a hybrid contract opportunity in Austin, TX.

Location: Austin, TX
Hybrid Role
Employment Type: W2 Only

Required Experience:
✅ 4+ years of Manual Testing experience in ServiceNow
✅ Strong experience in Test Case Creation & Execution
✅ Experience with QA standards and SDLC processes
✅ Strong analytical, documentation, and communication skills
✅ Agile/Scrum experience
✅ API & Integration Testing experience
✅ Jira experience for defect tracking and Agile management

Preferred Skills:
✔ ServiceNow SPM module testing
✔ ITSM, CMDB, HRSD module testing
✔ UAT Coordination
✔ Texas DIR compliance & audit experience
✔ Government or regulated environment experience

Key Responsibilities:
• Perform manual testing within ServiceNow
• Create and execute detailed test cases
• Validate system functionality and compliance requirements
• Support QA methodologies and SDLC standards
• Work closely with Agile teams and stakeholders
• Track defects and support UAT activities