Hirextra -World's First Staffing Aggregator
Required Skills: ITSM, ITOM, CMDB, Discovery, ITAM
Job Description
We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and governance of enterprise-wide ServiceNow solutions. The ideal candidate will have deep expertise across the ServiceNow platform, strong ITSM/ITOM knowledge, and experience driving scalable digital workflow transformations.
Required Skills
• ServiceNow Architecture & Platform Design
• ITSM, ITOM, CMDB, Discovery, ITAM
• Service Catalog & Workflow Automation
• REST/SOAP APIs & Integrations
• JavaScript, Glide API, Business Rules, Script Includes
• Flow Designer & Integration Hub
• ServiceNow Governance & Best Practices
• MID Server Implementation
• ITIL Framework
• Agile/Scrum Methodology
Responsibilities
• Define and maintain the overall ServiceNow platform architecture and roadmap.
• Lead implementation and enhancement of ServiceNow modules including ITSM, ITOM, CMDB, Discovery, ITAM, and custom applications.
• Design scalable, secure, and high-performing ServiceNow solutions aligned with business requirements.
• Architect integrations with enterprise applications using REST/SOAP APIs, Integration Hub, and MID Servers.
• Establish platform governance, coding standards, and best practices.
• Collaborate with business stakeholders, product owners, and technical teams to deliver enterprise solutions.
• Provide technical leadership, code reviews, and architectural guidance to developers and administrators.
• Drive platform upgrades, performance optimization, security compliance, and technical debt reduction.
• Support CMDB strategy, Discovery implementation, and data governance initiatives.
• Participate in architecture reviews, solution design workshops, and project planning activities.
Qualifications
• ServiceNow platform experience.
• Experience as a ServiceNow Architect or Lead ServiceNow Consultant.
• Strong experience with ITSM, ITOM, CMDB, Discovery, and Service Catalog.
• Hands-on experience with JavaScript, Flow Designer, Business Rules, Client Scripts, and Integrations.
• Experience with ServiceNow upgrades, domain separation, and platform governance.
• Strong understanding of ITIL processes and service management best practices.
• ServiceNow CSA, CAD, CIS, or CTA certifications preferred.
• Excellent communication, stakeholder management, and leadership skills
To apply for this job please visit www.linkedin.com.