KSN Technologies, Inc.
ServiceNow Manual QA Analyst
Austin, TX – Hybrid
3 months + Extension
Looking for the candidates who can work without any visa sponsorship.
The Worker supports DFPS Information Technology Services (ITS) by ensuring the quality, reliability, and compliance of enterprise systems through strict adherence to ITS Quality Assurance (QA) standards. This role focuses on manual testing within ServiceNow, including test planning, test case creation, and execution. The analyst plays a critical role in enforcing DFPS ITS QA methodologies, validating system functionality, and ensuring solutions meet Texas State SDLC, security, and governance requirements.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
4
Required
Manual testing experience in ServiceNow
4
Required
Strong analytical, documentation, and communication skills
4
Required
Strong experience in test case creation and execution within a formal QA framework
4
Required
Proven experience following ITS or enterprise QA standards and SDLC processes
3
Required
Experience working as a mid-level testing/analysis role
3
Required
Solid understanding of Agile/Scrum SDLC
2
Required
Experience supporting Texas State agency systems, preferably DFPS or HHS environments
2
Required
Working knowledge of API and integration testing
2
Required
Proficiency using Jira for defect tracking and Agile work management
4
Preferred
ServiceNow Strategic Portfolio Management (SPM) module testing experience
4
Preferred
Experience testing additional ServiceNow modules (ITSM, CMDB, HRSD)
2
Preferred
Experience with Texas DIR compliance, audits, or release readiness checkpoints
2
Preferred
UAT coordination experience in a government or regulated environment
To apply for this job please visit www.dice.com.