Website ProViso Consulting
Story Behind the Need:
• Business group: The Enterprise Governance, Risk and Compliance (eGRC) Technology team is a crucial part of the Global Risk and Treasury Technology group. This is an opportunity to play a pivotal role in a multi-year transformation initiative and transition it to a Business-As-Usual state. We are looking for a Developer/Engineer to join the team.
• Project: eGRC Marquis project
• We are seeking someone to play a critical hands-on role in building out eGRC capabilities in ServiceNow Integrated Risk Management (IRM) platform.
• The successful candidate will design, build, configure, and enhance IRM capabilities and help migrate existing enterprise issues, risk & control processes into ServiceNow IRM—while establishing a scalable, automated, and well governed risk management framework.
• This is a high visibility role with significant opportunity to influence enterprise-wide adoption of modern IRM capabilities.
Typical Day in Role:
• ServiceNow IRM Development, Configuration & Customization:
o Design, develop, configure, and customize ServiceNow IRM module components,
• Develop client side and server side scripts:
o Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, ACLs, Flows/Workflows.
o Implement ServiceNow in a way that maintains a strong governance to leverage out-of-the-box, and minimizing configuration and customization.
o Configure IRM data models, entity classes, metadata structures, and supporting tables aligned to the target-state GRC framework.
• IRM Framework Enablement & Process Migration:
o Build and deploy capabilities that translate business and regulatory requirements into scalable IRM processes.
o Support migration of existing risk & control processes into IRM
o Build automation and workflow logic to support target state operating model designs.
• Integration & Data Engineering:
o Develop integrations between ServiceNow IRM and other risk/compliance systems (e.g., OpenPages, data hubs, operational risk and audit tools)
o Build reusable integration components, ensuring secure and reliable data flow.
o Troubleshoot integration issues and optimize performance.
• Quality Engineering, Testing & Release Management:
o Implement robust testing practices with top-of-mind automated testing.
o Ensure all IRM solutions follow development best practices, platform governance standards with code reviews, code scans and manages the code repositories.
o Support release planning, code migration, documentation, and operational readiness activities.
• Collaboration, Design Sessions & Stakeholder Engagement:
o Work closely with Product Owners, Technical BAs, Risk SMEs, Architects, and Platform Engineering teams.
o Provide input to IRM solution design decisions and platform strategy.
o Support knowledge transfer, documentation, and training of technical and business users.
• Technical Lead and People Manager:
o Lead the oversight of the ServiceNow IRM module in a shared instance with other modules.
o Coordinate and manage code releases, change management, deployments, environments and overall system health, stability and security.
o Provide regular updates to manager, team and partners on project/system status, design, achievements and challenges.
Candidate Value Proposition:
• The successful candidate will have the opportunity to work on a high visibility enterprise wide strategic Service Now project for a top 5 Canadian Bank with a 3+ year roadmap, and have a chance to gain exposure and build experience in Service Now, particularly IRM Module; work in a highly collaborative cross-department team; opportunity to take on a wide array of risk applications.
Candidate Requirements/Must Have Skills:
• 6+ years overall IT development and engineering experience with significant experience in architecting, designing, building, integrating, migrating and supporting end-to-end system and processes.
• 4+ years hands on ServiceNow development experience, including advanced troubleshooting and module configuration and customization.
• Strong hands-on experience with: JavaScript (6+ years), REST/SOAP API integrations, using Business Rules, Script Includes, ACLs, UI actions, Flow Designer, and Workflow Editor
• Experience with system design, integration methodologies, and secure development practices.
• ServiceNow Advanced certifications in administration, implementation, development, architecture and GRC (CSA, CAD, CIS-RC, CTA, ArchX) – CSA, CAD are must have and CIS-RC, CTA, ArchX nice to have.
Nice-To-Have Skills:
• Hands-on experience in the ServiceNow IRM module.
• Previous experience with large scale ServiceNow IRM module or similar implementation (highly preferred) or enterprise operating model design.
• Experience in Financial Services, Risk, Compliance, or Internal Audit environments.
• Understanding of GRC frameworks, GRC / Issues Management, Risk & Controls concepts and operational risk processes.
• Familiarity with data governance, metadata management, and taxonomy models.
• Experience with Agile/iterative SDLC practices.
• ITIL Foundation certification or training.
• Experience with AI in ServiceNow or developing with AI.
Soft Skills Required:
• Strong communication and the ability to explain technical concepts to non technical stakeholders.
• Excellent troubleshooting skills and the ability to work independently.
• Strong time management and ability to handle multiple concurrent assignments.
• Analytical mindset with the ability to navigate complex situations.
• Strong presentation skills and ability to work collaboratively across teams.
Education:
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• ServiceNow Advanced certifications in administration, implementation, development, architecture and GRC (CSA, CAD, CIS-RC, CTA, ArchX) – CSA, CAD are must have and CIS-RC, CTA, ArchX nice to have.
Best VS. Average Candidate:
• Strong ServiceNow Developer with solutions architect hands-on migration experience, has worked on new build expansions, implementations; recent experience with SN IRM Module; able to meet tight deadlines and work with minimal hand holding in a high pressu.re and complex environment; is adaptable to change
• If candidate has all must haves and nice to haves and is in GTA and can come in to office for co-location and team collaboration will be an asset.
Candidate Review & Selection – Interview Process:
• 1-2 rounds – Video and In Person – 1 hour with HM and senior managers and ServiceNow internal stakeholder – includes technical testing with scenario based technical questions
Please note:
• AI is not used to screen, assess, or select candidates.
• This role reflects an existing vacancy at the time of posting.
Job Details
14330
Contract
6 months
Toronto
To apply for this job please visit ca.indeed.com.