ServiceNow FSM Module

Total Yrs. of Experience*

5-8 years

Relevant Yrs. of experience*

5-8 years

Detailed JD *(Roles and Responsibilities)

Area of expertise – 5+ years in ServiceNow Development, experience in FSM (Field Service Management) module

Essential Skills –

Expertise in ServiceNow FSM (Field Service Management) module with setting up work order / task process flows

Dynamic Scheduling process flow

Route Optimization in-flight-adjustments process flows

Territory Planning process flow

Setting up Dispatcher Workspace

Inventory Integration

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system.

Build ServiceNow Solutions that are adhering to the best practices

Good experience in Agile way of working (Scrum, User Story, Sprint model)

Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience.

Mandatory skills*

ServiceNow

Desired skills*

ServiceNow

Domain*

FSM (Field Service Management) module