Website Hiro Talent Solution
Key Responsibilities
• Own and manage the product backlog for a suite of ServiceNow platform applications, ensuring stories are well-defined, prioritized, and sprint-ready
• Serve as the primary liaison between Confidential business stakeholders and CONFIDENTIAL delivery teams — translating requirements into actionable deliverables
• Lead sprint ceremonies including planning, reviews, and retrospectives in collaboration with scrum masters and development leads
• Define and communicate the product vision and roadmap for platform apps, aligning with Confidential’s broader ServiceNow strategy
• Write clear, detailed user stories with well-defined acceptance criteria, ensuring the development team has everything needed to execute
• Manage stakeholder expectations, facilitate decision-making, and escalate blockers as needed to keep delivery on track
• Conduct user acceptance testing (UAT) and validate that delivered functionality meets business requirements
• Track and report on product delivery progress, risks, and outcomes to CONFIDENTIAL delivery leadership and Confidential stakeholders
• Continuously identify opportunities to improve processes, reduce friction, and increase the value delivered by the platform
Required Qualifications
• 5+ years of product ownership experience, with at least 2–3 years on ServiceNow platform applications
• Strong understanding of the ServiceNow platform — ITSM, platform apps, and core workflows
• Proven ability to write high-quality user stories, manage a complex backlog, and drive sprint execution
• Experience working in agile/scrum environments with cross-functional delivery teams
• Strong stakeholder management skills — comfortable presenting to and influencing senior business and technical leaders
• Ability to navigate ambiguity, make pragmatic decisions, and maintain delivery momentum in a large enterprise environment
• Excellent verbal and written communication skills
Location
Candidates must be local to one of the following locations, in order of preference:
• Bellevue, WA — strongly preferred
• Overland Park, KS — second choice
On-site presence at the Confidential office will be required infrequently. Candidates must be able to commute or report on-site as needed.
Job Types: Full-time, Contract
Pay: $55.00 – $70.00 per hour
Work Location: Hybrid remote in Bellevue, WA 98004
To apply for this job please visit www.glassdoor.com.