Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, NovaLink Solutions, is seeking the following. Apply via Dice today!
REQUIRED QUALIFICATIONS:
• ServiceNow certification: CIS‑CSM (Customer Service Management).
• 4–6 years hands‑on ServiceNow admin/development; 2+ full CSM implementations.
• Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs.
• Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards.
• Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices.
• Architecture & data: SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM.
• Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC.
• Delivery excellence: ATF, versioning, release/change management, documentation.
• Education: Bachelor’s in CS/IS/Engineering or equivalent experience.
• Professional skills: analytical problem‑solving, reliable follow‑through, deadline ownership, independent work, and cross‑team collaboration.
To apply for this job please visit www.linkedin.com.