Senior Consultant – ServiceNow / VCF OPS Integration

About the role We are looking for a Senior Consultant to join our ServiceNow team and lead the technical integration between ServiceNow (SNOW) and VMware Cloud Foundation Operations (VCF OPS). You will design and implement API-based connectivity to enable real-time inventory data retrieval, improving visibility across our infrastructure and accelerating IT service delivery.

Key responsibilities

• Design and implement REST/SOAP API integrations between ServiceNow and VCF OPS

• Enable real-time infrastructure inventory data flow into the SNOW CMDB

• Develop and maintain integration scripts, flows, and custom API endpoints

• Collaborate with ServiceNow developers, cloud architects, and infrastructure teams

• Document integration architecture, data mappings, and technical specifications

• Troubleshoot API connectivity, data sync, and performance issues

• Advise on best practices for ServiceNow platform governance and API security

Requirements

Requirements

• 5+ years of experience with ServiceNow development and administration

• Hands-on experience with VMware Cloud Foundation (VCF) or vRealize/Aria Operations

• Strong proficiency with REST APIs, JSON, OAuth 2.0, and integration middleware

• Solid understanding of CMDB, Discovery, and Service Mapping in SNOW

• Experience with ServiceNow IntegrationHub or MID Server configurations

• Familiarity with ITIL processes and IT asset/configuration management

• Excellent communication skills in English (written and verbal)

• Eligible to work in the United States

Nice to have

• ServiceNow Certified Implementation Specialist (CIS) or equivalent

• VMware VCP or VCAP certification

• Experience with Agile/Scrum delivery frameworks

• Exposure to cloud infrastructure automation (Terraform, Ansible)