Sales & Solution Lead (ServiceNow)

We’re partnering with a leading global technology and consulting organisation looking to hire a Business Development Manager to support growth across their ServiceNow practice in the UK & Ireland.

This is a high-impact role combining business development, solution selling, and pre-sales engagement across enterprise clients.

The Opportunity:

You’ll play a key role in expanding ServiceNow capabilities across a wide range of solutions, including:
• ITSM / ITOM (incl. AIOps, CMDB, Discovery)
• HRSD, CSM, FSM, IRM
• S2P, TSOM, App Engine
• AI-led and platform-based transformation solutions

This role sits at the intersection of sales and solutioning, working closely with clients to shape and deliver tailored ServiceNow-led transformation programmes.

Key Responsibilities:
• Drive new business and solution-led sales across ServiceNow offerings
• Engage clients to understand business challenges and design tailored solutions
• Lead and support RFPs, RFIs, and proactive deal shaping
• Deliver compelling value propositions and executive-level presentations
• Collaborate with cross-functional and offshore teams to deliver solutions
• Support solution design, demos, and proof of concepts
• Contribute to sales strategy and pipeline growth

What We’re Looking For:
• Strong experience in ServiceNow sales / pre-sales / solutioning
• Proven ability to support or lead complex enterprise deals
• Experience engaging senior business stakeholders
• Commercial mindset with the ability to articulate value
• Strong collaboration skills across technical and delivery teams

Experience Required:
• 10+ years in IT, with 3+ years in ServiceNow pre-sales or solution roles
• Strong knowledge across key ServiceNow modules (ITSM, ITOM, HRSD, etc.)
• Experience with ServiceNow platform, workflows, integrations
• Exposure to managed services / MSP models
• ServiceNow certifications (e.g. CAD/CIS preferred)

Personal Attributes:
• Results-driven and self-motivated
• Strong communicator with client-facing credibility
• Problem solver with a solution-led mindset
• Able to operate independently and within global teams