Change / Release Management (ServiceNow)

Only W2 (No C2C/1099)

Title: Change / Release Management (ServiceNow)

Role Type: Contract 18 months

Location: On-site required – Dallas–Fort Worth Metroplex (Las Colinas, TX)

Relocation: Not supported (local candidates only)

Interview Process
• Round 1: On-site interview
• Round 2: Virtual interview with full release team

Work Schedule & Flexibility
• Standard business hours with rotational late evenings
• Periodic nights (may run until 3:00 AM)
• Some weekends (planned + emergency support)
• No overtime pay for contractors
• Hours are offset during the business day for late/night work
• Contractors must self-monitor hours and proactively communicate if approaching overtime
• BYOD approved (must be reachable after hours if needed)

Role Overview

This role is NOT a Scrum Master position.

The individual will function as a Release / Change Coordinator responsible for opening, managing, and governing Change Requests (CRs) in ServiceNow (ITSM module) for a subset of agile teams (“tenants”).

The platform team executes deployments; this role owns change governance, coordination, approvals, and accountability.

A detailed JD will be shared with relevant candidates.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”