ServiceNow Architect | Onsite | W2 Profiles

Role: ServiceNow Architect

Location: Columbus, OH – Onsite

Key Responsibilities:

· Architectural Strategy: Define the technical architecture for the ServiceNow
platform, ensuring alignment with the Common Service Data Model (CSDM) and
industry best practices to minimize technical debt.

· Hands-on Development: Design and develop custom scoped applications,
complex Business Rules, Script Includes, UI Actions, and Client Scripts using
JavaScript and Glide APIs.

· FedRAMP Compliance: Implement and maintain robust security protocols,
including advanced ACL configurations, data encryption, and secure coding
standards to meet federal and state regulatory requirements.

· Integrations & Automation: Lead the design and implementation of integrations
with third-party systems using IntegrationHub, Flow Designer, MID Servers, and
REST/SOAP APIs.

· Platform Governance: Establish development standards and conduct code
reviews to ensure platform health, performance, and upgradeability.

· Collaboration: Partner with the Engagement Lead and business stakeholders to
translate functional requirements into high-level design documents and technical
specifications.

Required Qualifications:

· Experience: 8+ years of experience in IT, with at least 5 years of deep technical
experience in ServiceNow development and architecture.

· Technical Mastery: Expert-level proficiency in JavaScript, HTML/CSS, and
ServiceNow-specific development tools (Studio, UI Builder, Service Portal).

· Government Experience: Proven track record of working within FedRAMP or
similarly regulated government cloud environments.

· CMDB & ITOM: Strong understanding of Configuration Management (CMDB)
and IT Operations Management (Discovery, Service Mapping) within a public
sector context.

Required Certifications:

· ServiceNow Certified System Administrator (CSA)

· ServiceNow Certified Application Developer (CAD)

· ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred

· ITIL v4 Foundations

Preferred Certifications:

· ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)

· Security+ or similar cybersecurity certification