Akraya, Inc.
Primary Skills: ServiceNow HRSD [advanced], Workday Integrations [intermediate], Jira [advanced], User Story Creation [advanced], SQL Queries [beginner]
Contract Type: W2 Only
Duration: 6+ Months
Location: San Jose, CA ()
Pay Range: $70 – $75 per hour on W2
#LP
Job Summary:
This role supports HR Service Delivery initiatives within ServiceNow, focusing on enhancing employee experiences across various HR functions. You will collaborate with product and business teams to define and implement new functionalities and improvements. Your work will directly impact how employees interact with HR services, ensuring efficient and effective support.
Key Responsibilities:
• Analyze current and future HR workflows with subject matter experts.
• Document business requirements into detailed product specifications.
• Configure and customize HRSD modules, including catalog items and case management.
• Develop and implement efficient routing and workflow logic.
• Collaborate on system integrations with key HR platforms.
Must-Have Skills:
• ServiceNow HRSD configuration experience
• Ability to write precise requirements and user stories
• Proficiency in Jira for requirement management
Industry Experience:
This role requires experience in the Human Resources technology domain, particularly with platforms managing employee services and workflows.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor’s Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya’s industry recognitions solidify our leadership position in the IT staffing space. We don’t just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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