ServiceNow Project Manager – W2 Position

Only on W2

The following requirement is open with our client.

Client : TCS

Title : ServiceNow Project Manager

Location : Frederick, MD

Duration : 6 Months

Rate : $50/hr on W2

Relevant Experience :

Detailed Job Description:

We are looking for an experienced ServiceNow Project Manager is responsible for planning| executing and delivering ServiceNow implementation and enhancement projects. This role ensures projects are completed on time within scope and aligned with business objectives while managing stakeholder’s risks and resources effectively.

Job Responsibilities:

· Project Management Lead end-to-end ServiceNow implementation projects (ITSM| ITOM| HRSD| CSM| etc.)

· Define project scope, objectives, deliverables and success criteria

· Develop and maintain project plans, schedules and budgets

· Track project progress and provide status updates to stakeholders

· Manage risks, issues, dependencies and mitigation plans

· Stakeholder Management act as the primary point of contact between business, IT and vendors

· Engage with senior stakeholders to align project goals with business needs

· Facilitate workshops, requirement gathering sessions and steering meetings

· ServiceNow Delivery Oversight

· Ensure adherence to ServiceNow best practices and delivery methodologies (Agile, Waterfall, Hybrid)

· Coordinate with ServiceNow developers, architects and platform teams

· Oversee design, configuration, testing and deployment phases

· Ensure proper documentation and knowledge transfer

· Team Resource Management

· Manage cross-functional teams including developers, testers and business analysts

· Allocate resources effectively and monitor performance

· Foster collaboration and maintain team productivity

· Governance Compliance

· Ensure compliance with organizational policies and governance standardsMaintain quality assurance throughout project lifecycle

· Ensure proper change and release management processes are followed

Must Have Skills:

· ServiceNow Implementation Expertise (SPM, PPM, ITSM modules)

· End-to-End Project Management (Agile/Hybrid delivery, PMP preferred)

· Stakeholder Management & Communication (business + IT alignment)

Thanks and Regards,

Goutham Eluri

Technical Recruiter

ASCII Group LLC.

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

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