TQ IMA
Level: Senior Manager
Type: Permanent
Location: London – Hybrid
Package: Salary + bonus
Overview
We are seeking a Senior ServiceNow Solution Architect to lead architecture and platform design across complex enterprise programmes, with a strong focus on Finance, Procurement, and Global Business Services (GBS).
This role combines hands-on architectural leadership with senior stakeholder engagement, guiding platform strategy, governance, and delivery across large-scale ServiceNow implementations.
Key Responsibilities
• Lead end-to-end ServiceNow solution architecture across Finance, Procurement, and GBS initiatives
• Own platform design, standards, and technical governance across pre-sales and delivery
• Translate business requirements into scalable, best-practice ServiceNow solutions
• Act as a trusted technical advisor to senior IT and business stakeholders
• Provide architectural leadership across onshore and offshore teams
Experience & Skills
• Senior-level ServiceNow Solution Architect experience
• Strong background in Finance, Procurement, and/or GBS transformations
• Proven experience on complex, enterprise-scale programmes
• Deep ServiceNow platform knowledge; CMA preferred, CTA advantageous
• Strong communication, leadership, and influencing skills