Gandiv Insights LLC
Position: ServiceNow IRM Solutions Architect
Location: Chicago, IL
Day 1 Onsite
Duration: Long Term
Project Overview
The Risk Controls Enhancements (RCE) initiative is an enterprise-wide modernization and consolidation effort for Governance, Risk, and Controls (GRC) processes, data, and reporting.
Role Summary
• The Senior Business Analyst, GRC/IRM, is a subject matter expert in risk management procfesses, responsible for defining and documenting business requirements for the ServiceNow IRM platform.
• This role involves leading discovery workshops, conducting process analysis, and acting as the functional owner of the solution to ensure it aligns with business goals and best practices.
• As a Senior Business Analyst, you will be a key liaison between business stakeholders and the technical team to ensure that the ServiceNow IRM solution effectively addresses strategic GRC objectives.
Experience Level
• 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules.
• 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an indepth understanding of enterprise risk, and controls processes.
• Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations.
• Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing.
Qualifications
• Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management.
• In-depth knowledge of GRC and risk management frameworks and best practices.
• Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and nontechnical stakeholders.
• Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization.
• Bachelor degree in a relevant field, or equivalent professional experience.
Nice to Have
Experience with Agile or other iterative development methodologies. Experience with other risk management software or enterprise risk processes
• Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements.
• Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM.
• Develop risk related artifacts such as risk registers, risk assessment methodologies, and control frameworks.