Website RecruitTalent, LLC.
Duties
• Provides technical leadership across WSSC’s existing ServiceNow modules and guides design for SPM and CSM adoption.
• Defines technical blueprints for incident, problem, change, request, and asset lifecycle processes.
• Conducts architecture reviews, ensuring compliance, cost, and risk visibility across IT assets.
• Designs integrations with HR, finance, and GIS systems where needed for asset and customer data.
Experience Requirement
• 10+ years in enterprise application/system architecture, including 5+ years architecting ServiceNow solutions.
• ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/SPM/CSM).
Specialized Experience
• Hands-on experience with ServiceNow Asset Mgmt Pro (hardware/software lifecycle).
• Proven delivery of SPM and/or CSM implementations at enterprise scale.
• Strong expertise with PA dashboards for asset compliance, cost management, and SLA tracking.