Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Elista Global LLC, is seeking the following. Apply via Dice today!
Job Description
Client is seeking a highly skilled System Administrator with strong ServiceNow expertise, primarily focused on CMDB, ITOM, and ITSM processes. The role will support ServiceNow deliverables, ensuring CMDB accuracy, data integrity, integrations, reporting, and governance in alignment with ITIL best practices.
Must-Have Skills & Experience
Strong ServiceNow expertise, especially CMDB
CI classes, relationships, and lifecycle management
Discovery, Service Mapping, Integration Hub ETL
Solid understanding of ITOM & ITSM modules
Incident, Change, Problem Management
ITIL v4 knowledge with focus on Configuration Management
CI data normalization, reconciliation, and duplicate elimination
Experience with automated discovery tools
Integration experience with SCCM, Active Directory, and enterprise systems
Basic scripting using JavaScript & Glide API
Strong analytical, documentation, and communication skills
Roles & Responsibilities
Work on assigned ServiceNow (SNOW) deliverables
Maintain and govern CMDB health and data accuracy
Configure integrations and automate workflows
Develop CMDB Health Dashboards, audit, and compliance reports
Support configuration management and ITIL-aligned processes
Must-Have Keywords (For Resume Screening)
ServiceNow, CMDB, ITOM, ITSM, Discovery, Service Mapping, Integration Hub, SCCM, Active Directory, ITIL v4, Configuration Management, JavaScript, Glide API, CI Lifecycle, CMDB Health Dashboard
To apply for this job please visit www.linkedin.com.