Website Infosys
• Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc.
• Relevant experience on ServiceNow Automated test framework (ATF) automation tool.
• Proficiency in understanding the requirements and write test cases efficiently.
• Involvement in Test Execution, Results Analyzing and Defect Reporting
• Have good knowledge on Agile methodologies and SDLC process.
• Good understanding of CMDB, service mapping and Discovery.
• Involved in Dashboards, reports and SLA’s testing.
• ITSM Foundation and ATF Micro certification is an added advantage.
• Proficient in upgrade and regression testing.
• Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals.
• Basic Knowledge on postman is an added advantage.