KBC Technologies Group
Job Title: Solution Architect-ServiceNow – SaaS (ServiceNow System Administrator / Implementation Specialist)
Location: Warwick, UK (Hybrid – 2-3 days on-site per client request)
Company: Global Information Technology (IT), Consulting & Business Process Services
About the Role:
We are looking for a skilled ServiceNow System Administrator / Implementation Specialist to join our team supporting enterprise-scale ServiceNow deployments. This is a client-facing role where you will work closely with business stakeholders, IT teams, and architects to deliver robust, scalable, and compliant ServiceNow solutions.
Key Responsibilities:
• Collaborate with ITMS Process Architects, Business Analysts, customer personnel, and technical teams to ensure controlled, predictable ServiceNow implementation.
• Create technical architecture, design, and user guide documentation.
• Gather requirements, design, develop, and maintain application integrations with third-party systems.
• Provide external client-facing consulting within technology-focused domains such as Security, IT Architecture, and Database/Network services.
• Participate in proposals, workshops, and formal presentations; develop methodologies and written deliverables.
• Design, develop, and maintain custom code across ServiceNow modules.
• Apply knowledge of core ITIL processes (CMDB, Incident, Problem, Change).
• Work hands-on with ITSM, ITOM, ITBM, Service Portal, HRSD, BCM, TPRM, and Scoped Applications.
• Support Agile/SCRUM project management methodologies and iterative configuration of HRSD applications.
• Use scripting expertise (AJAX, Jelly, PERL) to enhance platform functionality.
• Develop strong process management and project management capabilities.
Preferred Requirements:
• ServiceNow System Administrator Certification
• ServiceNow Implementation Specialist Certification
• Proven experience working across multiple ServiceNow domains/modules.
Mandatory Skills:
• ServiceNow – SaaS
Why Join our client :
Be part of a global leader in IT and consulting services, delivering transformative technology solutions for top-tier clients. Collaborate with diverse teams, contribute to cutting-edge projects, and grow your career with continuous learning and exposure to enterprise IT architecture.
Apply Today if you are passionate about ServiceNow, process excellence, and delivering high-impact solutions in a client-focused environment.
To apply for this job please visit uk.linkedin.com.