Servicenow VA Developer / Automation Senior developer

Website SPG Consulting

Automation Senior developer JD

Location: PAN INDIA

Very strong expertise in AI Ops tools, Servicenow ITSI, Work load Management

Sound experience on performance and scalability of applications

End to end responsible for identifying use cases, designing and delivery in production, Platform integration

Coordination with users, Service Management.

Ensuring the Certifications and Technical requirements

Scripting : PowerShell, python, Macro, shell scripting,

php

Automation/DevOps Tool: CA IT PAM, Ansible, Microsoft System

Centre Orchestrator (Scorch), ServiceNow

Orchestrator, Jenkins, Kafka

Business Intelligence Tool: PowerBI

Version control: GIT, Gitlab

Web Services: Rest

JavaScript: Node JS

Web Technologies: PHP, jQuery, Ajax, HTML/CSS.

RDBMS:MS-SQL, MySQL, ORACLEll

Overview

The ServiceNow VA Developer / Automation Senior developer plays a critical role in designing, developing, and implementing ServiceNow solutions to automate and streamline business processes. This position is essential in ensuring that ServiceNow technology aligns with business objectives and supports efficient service delivery.

Key Responsibilities
• Design and develop ServiceNow applications and automation solutions to optimize business processes.
• Implement solutions in ServiceNow VA to improve incident, problem, change, and request management processes.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow.
• Configure and enhance ServiceNow modules such as Incident, Problem, Change, CMDB, and Service Catalog.
• Create and customize ServiceNow VA forms, workflows, and reports to support organizational requirements.
• Develop and maintain ServiceNow integrations with third-party tools and applications.
• Participate in ServiceNow upgrades, patches, and testing to ensure system stability and performance.
• Provide technical expertise and guidance to support the ongoing improvement of ServiceNow capabilities.
• Document technical designs, system architecture, and process workflows related to ServiceNow implementations.
• Collaborate with cross-functional teams to ensure ServiceNow solutions align with ITIL best practices and organizational standards.

Skills: servicenow,automation,javascript,html,itil,agile,cmdb,service catalog