ServiceNow Technical Lead

Title: ServiceNow Technical Lead

Duration:6+ months of Contract with possible extension of hire

Location: Toronto, ON

JD:
• Responsible for leading technical aspects of enhancement backlog items from inception through to deployment.
• Participate in analysis and system design specification sessions.
• Documentation of design options and solutions according to System Development Life Cycle (SDLC) methodology.
• Ensure that solutions adhere to development best practices and architectural principles.
• Apply analytical skills to resolve problems and deliver viable solutions.
• Anticipate obstacles and execute proactive approaches to issues.
• Active participation in issue resolution.
• Provide detailed development complexity estimates to Product Owner for development effort as well as daily status reporting.
• Configuration management for the sub projects within the release.
• Responsible for coding, testing, packaging, deployment and support of builds as code is promoted from development, system, acceptance and production environments. May lead code reviews.
• Work closely with Platform Administrators, QA Team and Business representatives for BAT testing to ensure that environments are fully functional and that builds are properly tested before being deployed.
• Participate in development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code).
• Provide technical support to business and testing team during testing phases.
• Track defects, defect triage and resolution.
• Coaching / mentoring of junior developers.
• Knowledge transfer within group.
• Ensure required documentation is housed in the project repository and that knowledge transfer has occurred to full time staff upon completion of contract term.