ServiceNow Technical Consultant

  • Full Time
  • Remote


We Lead. We Transform. We Deliver.

Ready to elevate your work experience? At Cask, you get to collaborate with incredibly talented people – designers, engineers, technologists, and industry thought leaders – who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.

Cask invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees.

Cask is currently seeking an experienced ServiceNow Platform Engineer (PE) to join our growing company. As a Cask Engineer, you will work with analysts, architects and other engineers, leveraging technical best practices to deliver out-of-the-box and custom solutions to our customers on the ServiceNow platform.

What you’ll be doing:
• Implement and Configure Common ServiceNow Applications and Capabilities, such as ITSM, ITOM, HR, SecOps, and Service Portal
• Design / Develop ServiceNow Tables, Fields, Forms and Access Controls
• Create Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions
• Use JavaScript to develop solutions for requirements that can not be satisfied through configuration
• Create Scoped Applications using Studio
• Automate activities on the ServiceNow platform leveraging Flow Designer and/or Workflow Engine
• Build data sets and transform maps for importing data from other sources into ServiceNow
• Configure integrations between ServiceNow and other systems through Integration Hub or other capabilities
• Document all technical work for purposes of knowledge transfer

What you’ll bring to the table:
• Degree in Information technology or a related discipline or comparable combination of education and professional experience
• Previous experience as a ServiceNow administrator, developer or equivalent role
• Previous Scripting/Coding Experience (JavaScript preferred)
• Active ServiceNow Certifications a plus
• Experience with Agile software development and related concepts preferred
• Excellent analytical and creative problem-solving skills
• Technically savvy and able to design and build applications that meet business goals and objectives
• Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
• Capable of working independently as well as in a team environment
• Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
• Excellent active listening skills
• Capable of dealing with and managing conflict

Perks? Oh, yes.

Cask’s success is based on our most valuable asset – our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!

Cask NX LLC (“Cask NX”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.