ServiceNow System Administrator, Remote

Website Delaware North

The Opportunity

Delaware North is hiring a ServiceNow System Administrator to join our team. As a ServiceNow System Administrator, you will be responsible for maintaining and optimizing the ServiceNow platform and assisting in the development and customization of ServiceNow applications using low code functions. You will work closely with various teams to ensure the platform meets the organization’s needs and supports its IT service management processes.

If you have lofty career goals and want a challenging role where collaboration and hard work are rewarded, apply now.


Minimum – Anticipated Maximum Base Salary: $58458 – $76800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .


At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Perform routine system maintenance tasks, including software updates, patching, and configurations
• Monitor system performance, troubleshoot issues, and provide technical support to end-users
• Manage user accounts, roles, and permissions in the ServiceNow platform
• Configure and maintain data sources, integrations, and external connections
• Collaborate with senior developers to design, customize, and enhance ServiceNow applications
• Develop and maintain ServiceNow scripts, business rules, UI policies, custom reports, and dashboards

• Bachelor’s degree in computer science, information technology, or a related field is preferred; relevant work experience can substitute for formal education
• Minimum of 3 years of experience in a ServiceNow environment as an analyst
• A recent Certified System Administrator certification is required and expected to be maintain ed annually
• Ability to conduct user training and provide ongoing support to end-users
• Knowledge of ServiceNow security configurations and access controls
• A foundational understanding of the Information Technology Infrastructure Library principles , familiarity with ServiceNow update sets, source control, and deployment best practices is a plus

Shift Details

Monday to Friday

8 hour shift

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.