Website Akkodis
Akkodis is seeking a ServiceNow SPM (Strategic Portfolio Management) Product Owner with experience in projects in for a hybrid onsite 6+ month role. The SPM PO will be guiding the buildout of SPM solutions to align with business objectives. Qualified candidates will have a minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
Pay Range: $55-60 per hour
This is a great opportunity with a large retail employer, offering a long-term role! C2C candidates are able to be considered.
ServiceNow Strategic Portfolio Management (SPM) PO job responsibilities include:
• Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
• Collaborate on technical designs and ensure adherence to ServiceNow best practices.
• Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables.
• Act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions.
• Organize and prioritize the product backlog, refining user stories and acceptance criteria.
• Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
• Manage continual improvement around dashboarding and reporting capabilities.
• Oversee end-to-end delivery of SPM features, from ideation to deployment.
• Ensure documentation matches current state of process and system.
• Manage testing plan(s) for SPM for bi-annual upgrades.
• Work closely with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables.
• Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
QUALIFICATIONS:
• Minimum of 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM) and enhancing ServiceNow platforms
• Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management
• Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies
• Familiarity with Common Service Data Model (CSDM) and data analytics/reporting
• Certifications (Preferred but not required):
– Certified ServiceNow Administrator (CSA)
– Certified Implementation Specialist – SPM
– Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design
If you are interested in this hybrid SPM Product Owner role in Grand Rapids, MI, please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Kathy Becher or kathy.becher@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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The Company will consider qualified applicants with arrest and conviction records.