ServiceNow Solution Architect

  • Full Time
  • London

Website Cognizant Technology Solutions

This is an excellent opportunity for ServiceNow Solution Architect professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.

Job Responsibilities:
• Able to serve as a trusted technical advisor for our customers on their digital transformation journey with ServiceNow.
• Able to lead and own ServiceNow technical deliveries.
• Able to align architectural strategy with business requirements.
• Able to Translate requirements into technical designs, evaluating with ServiceNow platform capabilities and best practices.
• Able to propose ServiceNow innovation roadmap to serve towards the best future-proof platform architecture and investment value.
• Able to Ensure the technical team follows the standard processes and drive towards successful product releases.
• Able to guide, mentor and train team members.
• Ability to Create value-adds and accelerators on ServiceNow, including pre-sales support.
• Ability to Define and implementing differentiators for ServiceNow business development.

Essential Skills:
• Experience in leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and organizing development teams.
• Experience on multiple ServiceNow products such as – ITSM, ITOM, SPM, ITAM, SecOps, IRM, TPSM, HRSD, Workplace Service Delivery, Legal Service Delivery, CSM, AppEngine, OT & ESC Pro
• Experience on Mobility, Discovery, and Orchestration
• Experience in design, development, and deployment in ServiceNow
• Experience in complex data migration
• Excellent experience on complex ServiceNow integrations and creating integration architecture.
• Excellent understanding of ITIL 4 practices and experience in conducting trainings on ServiceNow
• Exposure to Machine Learning, AI, Analytics & Ux led design.

Nice to Have Skills:
• Self-motivation, high-energy, a proactive disposition and a team player mentality
• Demonstrable delivery experience with project commercial & delivery teams and high client satisfaction ratings
• Excellent written and oral communication skills in English (German preferable)
• ITIL Foundation or higher certification(s)
• Agile certification(s)
• Multiple ServiceNow Implementation Specialist & Admin certification(s)

At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.
You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career.
Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible.
Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.