ServiceNow Solution Architect

  • Full Time
  • Oslo

Website Cognizant Technology Solutions

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world’s leading companies and help them become more flexible, more innovative and successful. Moreover, this is your chance to be part of the success story: we are looking for a ServiceNow Solution Architect to join our Team.

Job Description

As a ServiceNow Solution Architect, you will be reporting to the regional ServiceNow Leadership and collaborate with many other teams globally in Cognizant (e.g. Presales, Client Partners, Country Teams, Delivery teams) to deliver large programs, support customers on their digital transformation journey with ServiceNow and support pre-sales team with new pursuits in the region around ServiceNow and Enterprise Service Management.

Why Cognizant?
• A career in one of the largest and fastest growing IT services providers worldwide
• Ongoing support and funding with training and development plans
• A highly competitive benefits and salary package
• Opportunity to work for leading global companies

Job Responsibilities
• Serve as a trusted technical advisor for our customers on their digital transformation journey with ServiceNow
• Lead and own ServiceNow technical deliveries
• Aligns architectural strategy with business requirements
• Translate requirements into technical designs, evaluating with ServiceNow platform capabilities and best practices
• Propose ServiceNow innovation roadmap to serve towards the best future-proof platform architecture and investment value
• Ensure the technical team follows the standard processes and drive towards successful product releases.
• Guide, mentor and train team members
• Create value-adds and accelerators on ServiceNow, including pre-sales support
• Define and implement differentiators for ServiceNow business development

Areas of Expertise
• Ability and demonstrated experience in running large scale application transition & transformation programs
• Demonstrated experience in leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and organizing development teams
• Experience on multiple ServiceNow products such as – ITSM, ITOM, SPM, ITAM, SecOps, IRM, TPSM, HRSD, Workplace Service Delivery, Legal Service, Delivery, CSM, AppEngine, OT & ESC Pro
• Experience on Mobility, Discovery and Orchestration
• Experience in design, development and deployment in ServiceNow
• Excellent experience on complex ServiceNow integrations and creating integration architecture
• Excellent understanding of ITIL 4 practices and experience in conducting trainings on ServiceNow

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a European Top Employer and continually drive employment recognition and engagement through employee-friendly policies and affinity groups such as “Women in Cognizant Consulting”, “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.