ServiceNow SAM Pro

Website Wipro

Wipro is hiring for ServiceNow Developer with SAMpro as mandatory

Skill set : SAMPro/ SAM/ HAM/ ITAM Consultant
• Ideal Candidate experienced in Software Asset Management modules / Software asset lifecycle (request to disposal)
• Must have SAMPro Platform experience and skills within the following areas:
• Key data tables within SAMPro (Software Entitlements, Software Discovery Model, Software Installations)
• Discovery Models, Discovery Maps, Software Model normalization, SCCM
• Create, design and apply Transform Maps Utilize SAMPro skills to generate accurate reports and analysis on software inventory usage and compliance.
• Provide training and guidance to internal stakeholders on SAM Pro best practices and ensure knowledge transfer within the team
• Must have Service Now’s Content Management Service in relation to SAM Pro
• Knowledge about hardware
• * Software asset lifecycle from request to disposal; end to end ITAM process lifecycle
• Experience with migrating data from other SAM tools into ServiceNow SAM Pro
• Experience in reviewing ServiceNow Logs and remediating SAM Pro errors
• Flexible to work in all shift including Night shift
• Understands Basics of Incident Management process and defined IM process for IT Asset Management Scenarios
• Understanding of Asset Portfolio, user-Catalog relationship; Good communication and Presentation skills
• Manage customer escalations; Adhere and Manage project timeline