ServiceNow role

Redient Security

JOB TITLE-Service Now Lead role

Experience-Relevant in service now should be min 7 yrs

Should have worked in any 2 modules – ITSM, ITOM, HRSD, CSM, PPM , SPM, GRC etc.

Should have done min 2 implementations

Locations – PAN India ( hybrid)

Budget – 24 LPA

Notice Period- Immediate to 20 days

JD Mentioned below

Architect JD

The incumbent should have an overall experience of 14 years in engineering & development role with 10 years specific to Architecture level and the recent few years specific to ServiceNow software suite, in the below technical areas:

▪ Strong Knowledge in development and implementation of “as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms

▪ Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management

▪ ServiceNow Administrator-level training and / or equivalent hands-on experience

▪ In-depth understanding and hands-on application of Service Management business processes. ITIL knowledge is a plus.

▪ Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s

▪ Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.

▪ Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work

▪ Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation

▪ Has experience functioning as a Solution Architect role in multiple ServiceNow implementations

▪ Ability to build & present solutions & proposals to global clients, especially C- Level Executives.

▪ Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.

Minimum 7 yrs in service now is required for an architect role

Implementation experience on more than one module like ITSM, ITOM, HRSD, CSM etc.
Experience integrations and should have integrated at least 10+ tools with ServiceNow
Experience in Flow Designer
Should be hands on developer as well
Experience in managing ServiceNow Partnership