ServiceNow Project Manager

ServiceNow Project Manager

Cambridge, UK

Job Description

Responsibilities:
• Analyse project management needs and tailor industry best practices to suit environment.
• Work with cross-functional teams with diverse technical skill sets to support successful performance across operations and projects.
• Establish and maintain cooperative working relationships with a diverse group of staff members, stakeholders, and customers.
• Update Project Dashboards on a recurring basis.
• Participate in meetings; follow up on direction, action items, questions, documentation, etc.
• Develop and maintain both programmatic and technical documentation.

Requirements:
• Self-starter and quick learner with lots of initiative and ability to work independently.
• Experience developing Project Charters and MS Project Plans.
• Bachelor’s degree.
• 2+ years project management experience, working with cross functional teams.
• Excellent verbal and written communication skills, demonstrating attention to detail, and strong customer-facing skills.
• Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite, and SharePoint.
• Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and Process Improvement projects.
• Ability to analyse problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements.
• Information Technology degree, or equivalent.
• Project management experience 8+ years.
• Multiple experience in leading large projects including executive level status updates and cross functional alignment.
• PMP Certification preferred.