ServiceNow Platform SME

Request Technology

• **Hybrid, 3 days onsite, 2 days remote***

A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM.

• Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions
• Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement
• Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented
• Writes unit and integration tests to maintain quality technology improvements
• Performs application and project risk analysis and recommends quality improvements
• Manage Production Support on system functionality and provide fixes as required

• BS degree in Management Information Systems, Computer Science, similar technical field
• 10+ years of working experience in IT
• 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules
• 3+ years of experience with Javascript
• Experience with RESTful APIs and JSON
• Ability to write clean, bug-free code that is easy to understand and easily maintainable
• Strong understanding of CMDB, including importing customer data
• Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies