ServiceNow Platform Architect

Role – ServiceNow Platform Architect

Location – Philadelphia metropolitan area (Hybrid)

FTE

ServiceNow Platform Architect

• Relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, CSM, ITOM, ITAM, Custom Apps)

• Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions

• Implementation experience with ITSM, CSM, Discovery, ITAM and Platform Level Architecture including Domain separations.

Detailed JD:

• Work in the ServiceNow platform developing innovative solutions that simplifies customer services.

• Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings.

• Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.

• Architect and design solutions for complex business problems using ServiceNow best practices and standards.

• Advise and guide platform roadmap discussions.

• Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability , performance and stability

• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps

• Understanding of DevOps principles and CI/CD pipelines

• Logical thinking and problem solving skills along with an ability to collaborate

• Engaging presentation style, with the ability to control and manage multiple presentation scenarios

• Have the drive and determination to learn and continuously share your knowledge with others

• Recognize and develop opportunities to leverage ServiceNow as a platform.