ServiceNow – (Now assit or Gen AI)

Handson Experience and Strong Understanding on

Javascripts, Angular JS, Jelly scripting,

HTML,CSS, Bootstrap,ServiceNow UI Builder framework

Core platform – business rules, UI policies, UI actions, data policies, client scripts, update sets, table designs

Service Portal, Service Catalog, Catalog Items, Requests, Request Items, Service Catalog Tasks, SLA/OLA definitions, schedules, schedule jobs, email notifications, approvals, templates, integrations using APIs, Integration Hub – Connectors,

Development Tools – Flow Designer, Workflow Editor, NOW Experience UI Builder, App Enginee studio, VA designer, Integration Hub, Catalog Builder, ATF etc.

Certification Required

Must Have – ServiceNow CSA, CAD, Generative AI micro‑credentials (e.g., Now Assist Essentials / Generative AI Fundamentals on Now Learning)