ServiceNow Lead/Architect

This is remote position to work in PST hours.

Responsibilities:
• Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow best practices while maintaining out of the box (OOTB) upgradeability.
• Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected.
• Serve as a lead subject matter expert and champion in driving the industry best practices for evolution of the company’s ServiceNow instance and integrated tools.
• Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new modules, and major upgrades.
• Lead discussions and investigations regarding new ServiceNow features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality and enhancements
• Lead ServiceNow platform upgrade, clone, and maintenance processes
• Responsible for designing and implementing enterprise IT projects in ServiceNow.

Duties include:
• gathering requirements from business users
• working with technical leads to transform and develop ServiceNow solutions.
• serve as a primary liaison between the business stakeholders and IT.
• Manage change process for all new changes on the platform.
• define and document user interfaces, support systems and data requirements.
• develop functional specifications and system design specifications.

Requirements:
• 4-6 years of experience developing ServiceNow applications as a Technical solutions Architect. Strong hands-on coding skills.
• Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine Management Center, Integration Hub, and Flow Designer.
• Strong ServiceNow technical breadth and depth spanning various modules including Employee Center, Service Portal, Virtual Agent and Now Mobile.
• Expert level skills in JavaScript, Angular, XML, JSON & CSS
• Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
• Service Portal & API development including REST & MID Server integrations.
• Ability to develop and re-engineer existing processes and build appropriate ServiceNow workflows.

Qualifications:
• Bachelor’s degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer