ServiceNow ITOM specialist

Jobs via Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, StoneGate-Technologies LLC, is seeking the following. Apply via Dice today!

Title: ServiceNow ITOM specialist

Location: Milpitas,CA(2 days onsite)

Exp: 15+

Key Responsibilities

Own ServiceNow platform including all the modules and architecture, technical strategy, and multi-year roadmap

Act as the technical authority for CMDB, CSM, SIR, ITSM and ITAM implementations

Architect and deliver an enterprise CMDB aligned to CSDM, including CI models, relationships, normalization, reconciliation, and data governance

Lead custom development for Discovery, Service Mapping, Event Management, and AIOps

Manage resources in the ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles

Design and govern integrations using Integration Hub, APIs, and event-based patterns

Ensure platform performance, scalability, security, and upgrade readiness

Leverage ServiceNow AI capabilities such as Predictive Intelligence, Virtual Agent, AI Search, and Now Assist

Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams

Minimum Qualifications

8-12+ years of hands-on ServiceNow platform experience

Proven enterprise delivery of CMDB, ITOM, and ITAM programs

Deep knowledge of ServiceNow data architecture, CI modeling, and service mapping

Strong experience with Discovery, MID Server design, integration, and automation

Advanced ServiceNow scripting and JavaScript skills

Preferred Qualifications

ServiceNow certifications (CSA, CIS, CAD; CTA preferred)

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