TUTTARVIK
• Develop and maintain REST/SOAP-based integrations with ServiceNow.
• Configure and maintain MID Servers, credentials, and integration infrastructure.
• Build data transformations, import sets, flow integrations, and event pipelines.
• Troubleshoot integration failures, performance issues, and data quality problems.
• Document integration designs, mappings, and operational procedures.
• Support onboarding of new integrations and continuous improvement of existing ones.
Requirements
• Minimum 3-5+ years of IM/IT integration experience, with 3+ years focused on ServiceNow integrations.
• Degree or diploma in Computer Science, Software Engineering, or related field.
• ServiceNow certifications such as CSA, CIS–IntegrationHub – preferred.
• Experience with REST/SOAP APIs, OAuth, SSO, and middleware platforms.
• ITIL certification – an asset.
• Strong understanding of ServiceNow API frameworks, MID Server configuration, and data transformation.
• Experience integrating ServiceNow with enterprise systems (ERP, HRIS, monitoring tools, identity platforms).
• Ability to analyze data flows, security models, and performance requirements.
• Skilled in troubleshooting integration errors and maintaining integration operational health.
• Strong scripting and automation abilities (JavaScript, PowerShell, Python – an asset).
• Ability to document integration patterns and specifications.