Website Cypress HCM
The Role
• Our Global Impact team is seeking an contractor to provide project management services supporting defined in-kind implementation projects.
• This engagement is focused on delivery oversight, governance, and milestone management for assigned nonprofit implementation engagements within an agreed contract period. The contractor will coordinate with nonprofit stakeholders and certified implementation partners to support successful go-live and early adoption.
Key Responsibilities
Project Planning & Governance
• Develop and maintain project plans, timelines, milestone tracking, and dependency mapping for assigned engagements
• Establish and manage RAID logs (Risks, Assumptions, Issues, Dependencies)
• Facilitate governance cadences, including status reviews, milestone checkpoints, and go-live readiness reviews
• Provide structured reporting aligned to agreed delivery milestones
Delivery Oversight & Coordination
• Coordinate with nonprofit stakeholders and certified implementation partners to monitor implementation progress
• Ensure alignment between approved scope, grant objectives, and implementation timelines
• Identify delivery risks or scope variances and recommend mitigation strategies
• Escalate material risks to designated stakeholders as appropriate
Milestone & Outcome Tracking
• Track progress against defined implementation milestones
• Support go-live readiness validation and transition planning
• Deliver post-implementation summary reports outlining project outcomes, risks, and lessons learned
Advisory Support
• Provide independent advisory input regarding delivery structure, sequencing, and risk management
• Leverage prior ServiceNow implementation experience to assess delivery feasibility and alignment with platform best practices
Qualifications
• 4–8 years of experience managing enterprise technology implementation projects
• Demonstrated experience managing or supporting ServiceNow implementations
• Working knowledge of ServiceNow delivery methodologies (e.g., NowCreate)
• Experience coordinating cross-functional stakeholders and external implementation partners
• Strong risk management and governance capabilities
• Ability to operate independently and manage defined project engagements concurrently
• ServiceNow Certified System Administrator (CSA) preferred
• Experience working with nonprofit or mission-driven organizations preferred
• We provide competitive compensation and a professional, collaborative environment. This engagement is structured as an independent contractor arrangement and does not constitute employment or include employee benefits.
• All qualified applicants will receive consideration without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation, or disability.
Managers Note
Must-have non-negotiables
• Hands-on ServiceNow implementation experience (managing and/or supporting)
• 4–8 years enterprise technology project management
• Strong governance and risk management capabilities (RAID logs, milestone tracking, stakeholder coordination)
• Ability to work independently and manage multiple engagements concurrently
• CSA certification (but platform familiarity matters as much as the cert)
• Core PM fundamentals need to be strong
Flexible / learnable on the job
• Nonprofit or mission-driven org experience (preferred but not essential)
• Specific delivery methodology knowledge
• Core PM fundamentals need to be strong
Onsite / travel requirement
• 20% but flexible
Time zone
• Remote, anywhere. Working PST hours required
Extension / conversion to FTE
• Possibly
Pay Rate Range
• $75-82.90/hr.
To apply for this job please visit www.linkedin.com.