ServiceNow HRSD Consultant

ServiceNow HRSD Consultant
Remote/Canada

Key Responsibilities
• Configure, customize, and maintain ServiceNow HRSD applications (HR Case Management, Employee Center, Employee Document Management, Lifecycle Events, etc.).
• Work with HR business stakeholders to gather requirements and translate them into functional and technical specifications.
• Design and implement end-to-end HR service workflows, business rules, and UI policies.
• Integrate HRSD with HR systems (Workday, SAP SuccessFactors, Oracle HCM, etc.).
• Support upgrades, testing, and continuous improvement initiatives.
• Develop reports, dashboards, and performance analytics for HR metrics.
• Ensure data security, role-based access, and compliance with HR data privacy standards.
• Collaborate with ServiceNow platform teams on governance and best practices.

Required Skills & Qualifications
• Bachelor s degree in computer science, Information Systems, HRIS, or related field.
• 2 6 years of hands-on experience with ServiceNow HRSD implementation or support.
• Strong understanding of HR processes and employee lifecycle.
• Experience with ServiceNow Studio, Flow Designer, IntegrationHub, and Scripting (JavaScript, Glide API).
• Familiarity with ServiceNow Employee Center / Employee Center Pro.
• Understanding of HR integrations and data confidentiality standards (GDPR, HIPAA, etc.).
• Excellent communication and stakeholder management skills

Best Regards,
Praveen