Website Aditi Consulting
Hi,
We are hiring for ServiceNow HRSD Configuration Specialist
JD;
Job Title: ServiceNow HRSD Configuration Specialist
Core Responsibilities
Support and maintain the ServiceNow HRSD application, including configuration, enhancements, and
troubleshooting.
Collaborate with HR teams and stakeholders to gather requirements and translate them into actionable
configurations.
Facilitate testing for enhancements and changes in ServiceNow.
Identify opportunities to leverage out-of-the-box features for process improvements.
Focus Area
HRSD application expertise: Strong knowledge of HR services, case management workflows, notifications,
inbound actions, and related modules.
Employee Journeys: Experience in journey management is preferred but not mandatory.
Collaboration: Effective interaction with HR stakeholders for requirement gathering and solution design.
Technical Expectations
Minimum 3+ years hands-on experience with ServiceNow backend; HRSD-specific experience is critical.
Knowledge of flow design, UI policies, and scripting; intermediate coding proficiency acceptable.
Familiarity with assignment groups, user access management, and general ServiceNow modules.
Ability to troubleshoot and support system issues effectively.
Day-to-Day Activities
Perform configuration and maintenance tasks on HRSD modules.
Work on project-based enhancements and support activities (task-by-task basis).
Collaborate with HR teams to implement requirements and conduct testing.
Support troubleshooting and identify improvement opportunities within ServiceNow HRSD.