Website ConfigUSA
Required Qualifications
• 4+ years of handson ServiceNow administration and development experience.
• Strong understanding of ITIL processes and best practices.
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
• Experience with ServiceNow integrations using REST/SOAP web services.
• Strong analytical skills and ability to translate business requirements into technical solutions.
Preferred Qualifications
• ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD).
• Experience with ITOM Discovery, Event Management, or Performance Analytics.
• Knowledge of Agile/Scrum methodologies.
Soft Skills
• Excellent written and verbal communication abilities.
• Strong stakeholder management and collaboration skills.
• Ability to prioritize and manage multiple projects simultaneously.