ServiceNow Developer/ Service Now Business Analyst

Website Diverse Lynx

Hi,

Job Title: ServiceNow Developer/ Service Now Business Analyst

Philadelphia, PA

Fulltime

Relevant Experience

(in Yrs) 6 + years

Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps

Experience Required 6 + years

Roles & Responsibilities
• Develops ServiceNow software solutions using JavaScript, Web Services
• ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
• Strong math and analytical skills excellent oral and written communication skill
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses

Generic Managerial Skills

Education Engineering Key words to search in resume ServiceNow Core Developer

Prescreening Questionnaire Do you have 6+ years’ experience in ServiceNow ?

Qualifications
• 6 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
• 6 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)
• Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
• Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

Job Title : Sr. Service Now Developer

Relevant Experience

(in Yrs) 8 + years

Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps, Configure application related fields, forms, views, email notifications, acceptance roles and access controls

Experience Required 8 + years

Roles & Responsibilities
• Develops ServiceNow software solutions using JavaScript, Web Services
• ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
• Strong math and analytical skills excellent oral and written communication skill
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses

Generic Managerial Skills

Education Engineering

Key words to search in resume Sr. ServiceNow Developer

Prescreening Questionnaire Do you have 8+ years’ experience in ServiceNow ?

Qualifications
• 8 years’ ServiceNow experience with a focus on IT Service Management (ITSM)
• 8 years’ experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)
• Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
• Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

Job Title Service Now Business Analyst Relevant Experience

(in Yrs) 6 + years Technical/Functional Skills Service Now – ITSM(Incident, Problem & Change Mgmt),CMDB module Experience Required 8 + years Roles & Responsibilities
• Actively engages in Governance call, allowing to grasp the initial user requests’ requirements effectively.
• Collaborates with both internal and external stakeholders to enhance the story with relevant details, ensuring that the requirements are communicated in a clear and understandable manner for developers, thereby enhancing their productivity.
• Closely collaborates with team leads and architects to facilitate the creation and documentation of appropriate solutions within the story.
• Work alongside leaders to maintain awareness of the customer experience team’s progress and achievements.
• Diligently tracks all the stories that need to be delivered within a given timeframe.
• Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements.
• Experience defining and documenting governance processes and procedures and ensuring that the processes are followed

Thanks & Regards

Gopal Gupta

Team Lead Recruiter

Diverse Lynx LLC |300 Alexander Park|Suite #200|Princeton , NJ 08540

Office: +732-452-1006 Ext 477

Email: gopal.gupta@diverselynx.com | URL: http://www.diverselynx.com

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.