ServiceNow Developer O&M Expert

Jobs via Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Technogen, Inc., is seeking the following. Apply via Dice today!

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Hi,

Position: Mid ServiceNow Admin/Developer O&M

Location: Remote(with occasional travel to Washington, DC)

Duration: Long Term

Job Description:

Most of the work is of support and enhancements. Looking for candidates who worked in O&M kind of engagements and have experience in all the modules listed.

Experience:

5 years of experience administrating ServiceNow platforms

5 years in Agile development

Education: Bachelor’s Degree

Certification(s): ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)

Skillset:

ServiceNow: Knowledge of ServiceNow architecture and products/modules, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams

Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations and maintenance support

Experience with Service Portal

Production support/maintenance work, e.g., Upgrade and Clone support

Requirements analysis, gap analysis, create stories, create use cases

Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB

Support of integration points to/from ServiceNow (SailPoint, UpStart)

Workspace configuration support. (Service Operations Workspace)

Experience with dashboards and reporting

Virtual Agent/Agent Chat

Performance Analytics

Rest API

Thanks and Regards

Yamini D

Talent Acquisition Specialist

|