ServiceNow Developer

Job Title: Senior ServiceNow Discovery Developer

Location: Lafayette, LA

Duration: Long Term Contract

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

Your future duties and responsibilities:

Senior ServiceNow Discovery Developer to support the implementation, configuration, and ongoing optimization of ServiceNow Discovery within a cloud-focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on-premises and cloud resources.

The ideal candidate will bring strong hands-on experience with ServiceNow Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS-based infrastructure.

Required skills:

Required qualifications to be successful in this role
• 5+ years of relevant experience
• Strong hands-on experience implementing, configuring, and supporting ServiceNow Discovery
• Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components
• Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
• Ability to Client and manage cloud resources across AWS, Azure, and GCP within the ServiceNow CMDB
• Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
• Working knowledge of Python scripting for automation, troubleshooting, and tooling support
• Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
• Familiarity with AWS services and AWS-heavy enterprise environments
• Comfortable using AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
• Strong problem-solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
• ServiceNow Discovery certification is required.

Desired Skills:
• AWS experience preferred; AWS certifications are not explicitly required.

Education Requirements:
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred

Employment Practices:

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink’s privacy policy.