ServiceNow CSM/HRSD Specialist

ServiceNow CSM/HRSD Implementation Specialist
UK-Based | Hybrid (clients visits occasionally)| ️ SC Clearance Required
Permanent Position

I’m working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.

You’ll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more. If you’re comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle — this one’s for you.

Ideal experience includes:

• Proven background in ServiceNow development & configuration

• Strong integration skills (REST/SOAP, IntegrationHub)

• Experience with UI Builder, Service Portal, and Next Experience

• Solid understanding of customer journeys & employee lifecycle touchpoints

• Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience

• Contributed to solution design and bid work within a service provider

• Experience with Agentic AI/Now Assist would be a bonus

SC clearance is required (or eligibility for it).

For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.

Interested? Let’s chat – apply with your CV to find out more.