Website NETbuilder
Why Join NETbuilder?
NETbuilder is a leading provider of digital solutions, software, consulting and managed services. We work across multiple sectors, with specialist expertise in the financial, government and commercial markets. Since 1999, we have been providing end-to-end solutions across Digital Delivery, Development and Technology.
At our core, we are a Digital Transformation consultancy with capabilities for onsite, onshore and offshore. You will join a world class team of experienced, successful consultants and given the full support, training and mentoring to break into the world of corporate and government consultancy.
About the Role:
As a ServiceNow Consultant, you will take a leading role in designing, developing, and implementing robust ServiceNow solutions across multiple environments. You will partner with developers, platform owners, and business stakeholders to translate complex requirements into scalable, maintainable solutions. Your responsibilities will span from technical leadership and hands-on development to implementation oversight and best-practice governance.
You’ll also:
• Lead the design and delivery of ServiceNow implementations for client organizations, translating business requirements into scalable technical architectures
• Collaborate with client stakeholders, business analysts, and platform owners to guide technical decisions and ensure alignment with ServiceNow best practices
• Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, CMDB, SecOps, IRM, or custom apps) using client-side and server-side scripting, Flow Designer, and Service Catalog
• Design and implement integrations between ServiceNow and external systems using REST, SOAP, MID Servers, and integration hubs
• Produce technical design documentation, implementation plans, and deployment artifacts to support client delivery and internal quality assurance
• Participate in design reviews, code reviews, and peer mentorship to promote high-quality, maintainable code
• Support clients through UAT and go-live phases, ensuring successful knowledge transfer and clear documentation of delivered solutions
• Advise clients on upgrade planning, platform governance, and roadmap development as part of delivery engagements
• Stay current with platform capabilities and new releases to guide clients on adopting modern ServiceNow features and functionality
We’d like to hear from you if you:
• 4–5+ years of hands-on ServiceNow development experience across multiple modules (e.g., ITSM, ITOM, CMDB, SecOps, IRM, or custom applications)
• Proven experience leading or managing end-to-end ServiceNow implementations in enterprise or government environments
• Strong proficiency in JavaScript, Glide APIs, Flow Designer, and scripting (client/server-side)
• Deep understanding of CMDB design, data modeling, and lifecycle management
• Experience with Agile/Scrum delivery frameworks and ServiceNow SDLC best practices
• Strong understanding of platform security including ACLs, roles, data segregation, and instance hardening
• Active ServiceNow Certified System Administrator (CSA), and 1 or more active Certified Implementation Specialist (CIS) certifications
• Ability to work independently and make sound technical decisions with limited supervision
• Excellent communication, leadership, and collaboration skills
What We Offer:
• 14 vacation days + 10 federal holidays
• Internal & external training with support for professional certifications
• Inclusive, collaborative culture that values your input
• Growth opportunities with clear progression paths
• A chance to work on cutting-edge tech in a diverse, dynamic team
NETbuilder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
To apply for this job please visit www.linkedin.com.