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ServiceNow Business Analyst
7+ Years
• Experience with JIRA for managing requirements, user stories, and Agile workflows
• experience in requirement gathering, analysis, and documentation
• Experience working in Agile/Scrum environments
• ServiceNow platform and modules (CMDB, ITSM, ITOM, SPM, IRM, Integration Hub) Hands-on experience with JIRA for managing requirements, user stories, and Agile workflows
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