Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Teamware Solutions, is seeking the following. Apply via Dice today!
ServiceNow Architect/SME
Canton, MA (Hybrid) JD:.
Strategic Leadership: Own the ServiceNow platform strategy across enterprise programs, ensuring alignment with client goals and regulatory requirements.
Architecture Oversight: Lead solution design and enhancement activities, maintaining technical integrity and governance across all ServiceNow initiatives.
Transformation Advisor: Act as SME and thought leader for ServiceNow transformations, guiding clients through digital maturity and platform optimization.
Operational Excellence: Drive cost transparency and value tracking for ServiceNow enhancements and integrations.
Platform Stewardship: Stay current on ServiceNow products and integrated technologies, ensuring scalable and secure implementations.
Client Collaboration: Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes.
Technical & Functional Skills
Deep expertise in ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)
Strong analytical and problem-solving capabilities
Experience with integrations (Active Directory, Workday, Jira)
Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP)
Managerial & Collaboration Skills
Proven ability to lead onsite-offshore teams
Excellent communication and stakeholder engagement
Team player with cross-functional leadership experience
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