ServiceNow Architect / Developers


ServiceNow Architects and Developers to work within a Federal Government Department in the ACT.

Vectiq are looking for experienced ServiceNow Architects/Developers with Baseline, or higher security clearance to work as part of a multi-disciplinary team within a Federal Government department in Canberra.

• Develop and implement a strategic roadmap for the ServiceNow platform
• Actively contribute to the review, development and/or sustainment of the agency’s application governance artefacts, including application strategies, architectures, technology roadmaps, policies, and practices.
• Ensure the architecture is scalable, maintainable, and aligns with business processes and technical requirements.
• Ensure compliance with design and coding standards.
• Oversee the maintenance and continuous improvement of the ServiceNow platform.
• Conduct regular system audits to ensure performance optimisation.
• Undertake assessments of the platform support documentation, sustainability, and alignment with agency application governance.
• Based on review findings, document identified issues, risks, and opportunities, together with associated actionable recommendations.
• Manage communications with external vendors and partners.
• Collaborate with IT and business stakeholders to identify their requirements and translate them into effect ServiceNow solutions.
• Design and oversee the implementation of end-to-end integrated systems.
• Troubleshoot and resolve complex technical issues.

Experience Required
• Extensive knowledge and experience of ServiceNow solutions.
• Ability to provide domain, architecture, and technical expertise to the stakeholders on ServiceNow projects.
• Demonstrated experience in designing, developing, and maintaining ServiceNow applications and integrations using best practices and standards.
• Strong understanding of ITIL processes and best practices. Experience as a Developer or Systems Administrator in working with ServiceNow modules – ITSM , ITOM, and HR.
• Ability to analyse, estimate, and deliver technical solutions that meet business requirements.
• Demonstrated experience to create and maintain technical documentation such as design documents, process flows, and specifications.
• Demonstrated experience working as a ServiceNow Architect working with mission critical solutions.
• Extensive knowledge and experience with Microsoft development practices, platforms, and technologies, including:
• Office 365 platforms
• SharePoint
• Azure DevOps
• Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM), and ServiceNow Certified Application Developer (CAD).
• Exposure to Microsoft Azure Dev Ops.

If interested in this role, click APPLY NOW, or send your CV to