ServiceNow Architect

ServiceNow | E3

· Strong experience in working in various ServiceNow module

· Strong analytical skills

· Customer Focus | E3

Roles & Responsibilities

· Design accountability for Organization’s ServiceNow strategic platform

· Lead the ServiceNow solution architecture design and enhancement activities across

Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow

projects

· Assures technical integrity of proposed solutions by ensuring that co-ordination,

Organization’s governance and change control are applied to technical specifications and

to the technical infrastructure.

· Advises on the impact of design options to related programs and on the process for

assessing such impact.

· Co-ordinates design and development activity within a program, acting as custodian of

plans and policy for the platform.

· Drives cost transparency in the development and maintenance of ServiceNow

enhancements and ensures value tracking.

· Stays current on ServiceNow products, architecture and applicable integrated technologies · Responsible for supporting, developing, configuring, testing, implementing, and maintaining the – Service Now. · Responsibility: · Lead technical implementations of ServiceNow, including assessing the requirements, solution designing and supporting the implementation of the project. · Collaborate with customer to understand processes and identify areas for improvement, developing solutions that are in align with their strategic goals. · Provide thought leadership and expertise to customer and internal TCS teams, acting as a advisor and SME for ServiceNow transformations using required leading technologies